Chase mobile banking issues [on hold]
I deposited a check via the mobile app then a fraud person stole the check
brought it to a Citibank 2 days later. Citibank will not tell me whose
account it was put in or at which branch this occured. Chase took the
money from my account and didn't tell me any of this was going on for over
a month. Then Chase gave my money to this random thief because apparently
the paper check overrides the online or mobile version. Chase fraud
department will not help me at all and can not take any prevention methods
to stop it from happening again. Legal authorities can not help me until I
can get a location of the bank it occurred at so they can determine if it
is within their jurisdiction.
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